Frequently Asked Questions
Everything you need to know about our sustainable fashion and shopping experience.
What materials does ECO-WORTHY use in its clothing?
We prioritize the planet by using 100% organic cotton, recycled polyester, and Tencelâ„¢ Lyocell. All our dyes are non-toxic and GOTS-certified to ensure safety for both the environment and your skin.
How long does shipping take and is it carbon-neutral?
Standard shipping typically takes 5-7 business days. We are proud to offer 100% carbon-neutral shipping on every order by offsetting emissions through verified reforestation projects.
What is your return policy for eco-conscious shopping?
We offer a 30-day return policy. To minimize our carbon footprint, we encourage customers to check our detailed size guides before purchasing. Returns must be in original, unworn condition with all eco-friendly tags attached.
How should I care for my ECO-WORTHY garments to make them last?
To extend the life of your clothes and save energy, we recommend washing in cold water, using eco-friendly detergents, and air drying whenever possible. This prevents microplastic shedding and preserves fabric integrity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and eco-conscious financing options like Klarna and Afterpay for flexible interest-free installments.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10-15 business days, and are also covered by our carbon-offsetting initiative.